IT Tech Repair & Apple Support Specialist
đź“Ť Location: Minneapolis, MN
1624 New Brighton Blvd., Minneapolis, MN 55413
711 5th St SW, New Brighton, MN 55112
Job Type: Full-Time and Part-Time positions available
Compensation: Starting at $16/hour + commissions and performance bonuses. Higher starting pay available for experienced candidates!
About Gophermods
Gophermods is a leading consumer electronics repair company specializing in smartphones, tablets, laptops, and gaming consoles. We take pride in providing high-quality repairs, outstanding customer service, and a supportive team environment where problem-solvers thrive.
Who We’re Looking For
We’re not just hiring for a single position—we’re looking for team players who are tech-savvy, solution-oriented, and excellent communicators. If you enjoy diagnosing issues, working with your hands, and helping customers understand their devices better, we want to hear from you!
What You’ll Do
- Diagnose and repair a wide range of consumer electronics, including smartphones, laptops, tablets, and gaming consoles
- Provide excellent customer support by explaining repair processes and recommendations in an easy-to-understand manner
- Deliver service for business and education clients, preparing and organizing large-volume projects for seamless deployment
- Work collaboratively with your team to improve processes and share knowledge
- Stay up-to-date with the latest tech trends and repair techniques
- Maintain an organized workspace and follow company repair standards
What Makes You a Great Fit
- Tech-Minded: You’re passionate about technology and love problem-solving
- Solution-Oriented: You approach challenges with a positive mindset and find creative solutions
- Team Player: You thrive in a collaborative environment and support your coworkers
- Great Communicator: You can break down complex tech concepts for customers in a clear, friendly way
- Detail-Oriented: You take pride in precision and delivering high-quality repairs
Why Join Gophermods?
🔹 Growth Opportunities – We invest in our team’s development and provide training to advance your skills
🔹 Supportive Team Culture – Work with a team that values collaboration and continuous improvement
🔹 Hands-On Learning – Gain valuable experience with real-world tech repairs
🔹 Competitive Pay & Perks – Enjoy competitive wages, incentives, and employee discounts
Comprehensive Benefits & Employee Perks
At Gophermods, we are committed to providing a supportive and rewarding work environment. Our benefits package is designed to enhance your well-being, financial security, and career growth.
- 401(k) Retirement Plan with Employer Match – We support your future by matching up to 4% of your contributions.
- Paid Time Off (PTO) – Employees receive two weeks of paid vacation per year, with the option to take an additional two weeks unpaid. Unused PTO can be rolled over at 50% each year.
- Health, Dental, and Vision Insurance – We offer employer-sponsored coverage, with Gophermods covering 50% of the premium for full-time employees.
- Short-Term & Long-Term Disability Insurance – Provided at no cost to employees, ensuring financial protection in the event of unforeseen circumstances.
- Professional Development & Growth Opportunities – We invest in ongoing training and career advancement to help employees expand their technical and leadership skills.
- Supportive & Collaborative Work Environment – Join a team that values innovation, teamwork, and continuous improvement.
- Employee Discounts – Enjoy exclusive discounts on repairs and accessories.
We believe in fostering a workplace where employees feel valued, supported, and empowered to grow both personally and professionally.
No Experience? No Problem!
We provide on-the-job training for candidates eager to learn. If you have a passion for tech and a willingness to grow, we’ll help you build the skills you need to succeed.
đź“© Ready to Apply?
If this sounds like you, submit your application today! We’re always looking for great people to join our team.